Creating and sending email templates
For a lot of interactions with customers you'll need email features. In most cases these emails are very generic though and you only want a few values to be personalised, such as the name. In this tutorial you will learn how to create email templates and how to add variables in the template to show dynamic values. Finally you'll learn how to load an email template in the email dialog from Odoo.
In this tutorial we will create an email template to wish people a happy birthday. The email template will have variables to add in the contact its name and the company name. Finally we will add a "Send happy birthday" button on the contact form that loads our email template by default.